This is the first of many giveaways to come on DevGrow, this week we’re giving away 2 AppSumo User Love bundles for total customer care. The giveaway contest starts today and the winners will be announced this Friday, so act fast if you want to enter!

All About Customer Satisfaction!

The AppSumo User Love Bundle is all about customer support and satisfaction - it offers 4-month premium subscriptions to 3 high-profile support services, including:

1. Zendesk - $107 Value

Zendesk is web-based customer support software that provides your support agents with an elegant ticket management and a self-service customer community. It’s agile, smart and convenient. Zendesk is used by some big names, including Twitter, Rackspace and Groupon.

2. SnapEngage - $196 Value

SnapEngage lets you chat with your website visitors in real-time using a single line of JavaScript. You can use GTalk or any free instant messaging client (Pidgin) to instantly talk to your clients, guide them to certain pages and improve their overall experience exponentially. Don’t take my word for it, try it out on their homepage at - I spent a few minutes chatting with their support guy about a few questions I had about their service and it works great! Oh, did I mention that they’re being used by GetSatisfaction, Zynga, iContact and Slideshare?

3. GetSatisfaction - $76 Value

A simple way to build online communities that enable productive conversations between companies and their customers. More than 44,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty, including Microsoft, Autodesk (makers of Maya and 3ds Max) and Zappos.

Total Value: $379

Why you need this for your business

Customer support is huge for any business, especially ones that are web-based. Combined, the three services above take care of your entire support system and work together flawlessly (they all integrate with each other) to give your customers the best support imaginable. If you were ever concerned about making your own system, why not save yourself the headache and use these tested services instead?

How to Enter

We are giving away a total of 2 bundles drawn randomly from our list of entrants. To enter the contest, simply Tweet the following message:

I want an User Love Bundle. Follow @appsumo and RT this to enter! details: via @ThinkDevGrow Tweet

Don’t use Twitter? Leave a comment below using your e-mail address and you will also be entered into the drawing. Also, if you leave a comment with feedback about the giveaway/bundle AND send the tweet you will be entered into the drawing TWICE.

Contest Summary:
  • Starts: Today, October 18
  • Ends: Friday, October 22
  • Number of Winners: 2
  • How to Enter: Tweet or Comment (or both for 2 entries)

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